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Submit a Complaint

If you are intellectual property rights owner or authorized agent and believe certain product listings on Alibaba.com platforms infringe upon you or your client’s intellectual property rights, please sign-in to AliProtect to submit a complaint. Via AliProtect, you can submit copyright, patent and trademark infringement claims.

Respond to a Complaint

If you are an Alibaba.com member and have received a notice about an alleged infringement, please sign-in to AliProtect to respond to the complaint. Via AliProtect, you can inquire about claim details, remove alleged infringing listings or submit a counter-notification to refute a complaint.

System Overview and Dispute Process